Privacy Policy

Effective Date: January 8, 2025

At FlexCiteino, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit flexciteino.com or make a purchase from us. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

To enhance your experience and fulfill your orders, we collect various types of information:

  • Personal Identification Information:
    When you place an order or create an account, we collect information such as your name, email address, phone number, shipping address, and billing information (such as credit card details). This allows us to process and fulfill your orders.

  • Non-Personal Identification Information:
    We may collect non-personally identifiable information about how you interact with our website. This can include your IP address, browser type, language preferences, and referring website. This helps us improve our website’s functionality and user experience.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to collect information about your usage patterns and preferences. Cookies help us provide a more personalized experience, remember your preferences, and ensure that our website operates efficiently. You can manage your cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment:
    To process and deliver your orders, confirm your purchases, and send you order status updates.

  • Customer Service:
    To respond to inquiries, resolve issues, and provide support for your orders and purchases.

  • Personalization:
    To enhance your shopping experience by offering product recommendations based on your preferences and browsing history.

  • Marketing Communications:
    If you have opted in, we may send you promotional emails about new products, sales, or updates related to FlexCiteino. You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

  • Website Improvement:
    To improve the functionality, design, and user experience of our website based on usage data and customer feedback.

3. Data Security

We take the security of your personal information seriously. To prevent unauthorized access, disclosure, alteration, or destruction of your data, we employ a variety of security measures, including:

  • SSL Encryption:
    We use Secure Socket Layer (SSL) encryption technology to protect your sensitive information during transmission, especially during payment processing.

  • Data Storage:
    Your payment details (e.g., credit card information) are processed by third-party payment processors, and we do not store your full payment information on our servers.

4. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers:
    We may share your personal information with trusted third-party companies who help us process payments, deliver packages, and provide customer service. These service providers are obligated to maintain the confidentiality and security of your information.

  • Legal Compliance:
    We may disclose your information if required to do so by law or in response to legal processes, such as a subpoena or court order.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information:
    You can access and update your personal information by logging into your account on our website or by contacting us directly.

  • Opt-Out of Marketing Communications:
    You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

  • Request Deletion of Your Information:
    If you no longer wish to have your personal data stored with us, you may request that we delete your account and associated data. Please note that certain data may need to be retained for legal or business purposes.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by FlexCiteino. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

FlexCiteino does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” at the top of the page will be revised to reflect the latest version.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how your personal information is handled, please do not hesitate to contact us:

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.